1. What is CarsKick Performance?

CarsKick Performance is an online wholesaler/retailer specializing in performance car parts, turbo kits, intercoolers, ignition components, and other aftermarket upgrades. Our mission is to provide high-quality, reliable parts that help car enthusiasts take their builds to the next level.

2. Do you ship to my country?

Yes! We offer worldwide shipping to most countries. Shipping costs, estimated delivery times, and any applicable customs / import duties will be shown at checkout (or in your cart).
Note: The customer is responsible for any local import duties or taxes that may apply in their country.

3. How long does delivery take?

• Domestic (within country): typically 5–10 business days

• International: usually 10–20 business days, depending on destination and customs processing
  We aim to dispatch all orders within 1–3 business days of purchase.

4. What are your shipping costs?

We offer free delivery on qualifying orders (check banner or cart popup). For other orders, shipping rates are calculated based on weight, dimensions, and destination. You’ll see the final shipping cost in your cart before checkout.

5. Can I return an item / What is your return policy?

Yes — we have a 30-day return policy. If for any reason you’re not satisfied with your purchase:

• Contact us within 30 days of delivery

• Items must be in original condition, unused, with packaging intact

• You may be responsible for return shipping costs unless the item was faulty or we made an error

• We’ll inspect returns and issue a refund (or replacement) once accepted

Check our Returns & Refund Policy page for full details.

6. Do you offer a warranty?

Yes — for most parts we supply a 12 month warranty (please check product page for specifics). This covers manufacturer defects, not damage caused by misuse or improper installation.

7. How do I know the part fits my car?

Every product page includes specifications, compatibility charts (make / model / year), and measurement data. If your car is not listed, contact us with your vehicle’s details (year, engine, model) — we’ll help confirm fitment before you order.

8. Can I cancel or modify my order after placing it?

You may cancel or modify your order within 24 hours of placing it, provided it hasn’t already been shipped. Contact us immediately after placing your order. Once dispatched, changes may not be possible.

9. What payment methods do you accept?

We accept all major credit and debit cards, PayPal, Apple Pay / Google Pay (if supported), and other region-specific methods. All transactions are secure and encrypted.

10. How do I track my order?

Once your order ships, we will send you a tracking number via email. You can click that link to view real-time shipment status. If you haven’t received it within a few days, check spam or contact us.

11. How do I contact customer support?

You can reach us via:

• Email: autosector0@gmail.com

• Social media: DM us on Instagram / Facebook
  We aim to respond within 24 hours on business days.